We
appreciate that our customers provide us with the opportunity to
develop our business with their business. We have always been a
very conscientious company providing a high quality service to our
customers, and realise that the success of our company is dependent
on the calibre of its employees.
Recognising
this, we are committed to the development and training of our staff.
We have designed in house training programmes,
covering all aspects of our business. This has helped us develop
our skilled team of knowledgeable staff, and keep them employed
at MCS UK.
Our
Customer Care programme and regular customer research ensures that
the service we provide meets the expectations and requirement of
our customers. Our customers have total support whenever they need
it.
Management
strategic planning is one of our key strengths. Regular reviews
of our business plans, the Industry we work in and focussed forward
planning is Implemented to allow MCS UK to keep a leading edge,
and a great deal of distance between our competitors. We are not
a company that sits around thinking about our satisfied customers
when there are others to impress.
Providing
superior service encourages customer loyalty. Our aim is to be the
first choice for all our customers automotive air-conditioning service,
parts, installation, equipment and training requirements. Providing
our customers with an excellent level of personal service, which
fully satisfies their requirements and is significantly superior
to our competitors. We provide true value for money and a name you
can trust MotorClimate UK.
J
P McClean
Managing Director
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